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Shipping Policy

Shipping Policy

At Legacy Interior, we are committed to ensuring that your orders are processed and delivered efficiently. Please review our shipping policy to understand our shipping procedures, timelines, and conditions.

Processing Time:

  • Orders are typically processed within 1-2 business days.

  • Custom or special orders may require additional processing time, which will be communicated at the time of purchase.

Shipping Methods & Delivery Times:

  • Standard shipping: 7-14 business days, depending on the destination.

  • Expedited shipping: Available upon request for an additional fee.

  • Freight shipping: Large orders, including bulk cabinet purchases, will be shipped via freight carriers. Delivery times vary based on location and carrier schedules.

Shipping Costs:

  • Shipping costs are calculated based on the size, weight, and destination of the order.

  • Free shipping may be available on select orders or promotions.

  • Additional fees may apply for remote locations or special delivery requests.

Delivery & Receiving Instructions:

  • Customers will receive tracking information once the order has shipped.

  • For freight shipments, a scheduled delivery appointment may be required.

  • Please inspect all deliveries upon arrival. If you notice any damage or missing items, report them to the carrier immediately and contact our customer support team within 48 hours.

Damages & Claims:

  • If your order arrives damaged, defective, or incorrect, please contact us with photos and details so we can resolve the issue as quickly as possible.

  • Claims for damaged or missing items must be submitted within 48 hours of delivery.

Order Changes & Cancellations:

  • Orders can be modified or canceled within 24 hours of purchase. After this period, changes may not be possible due to processing.

  • Custom or special orders are non-refundable once processing has begun.

If you have any additional questions regarding our shipping policy, please contact our customer service team for assistance. We appreciate your business and look forward to serving you!